# GTM Engineer at Riverside Insights

- **Company:** Riverside Insights
- **Location:** Unlisted +1
- **Employment type:** Full-time
- **Salary:** $90–110k
- **Category:** GTM Engineering
- **Seniority:** mid
- **Working pattern:** onsite
- **Posted:** 2026-10-28
- **Stack:** Clay, n8n, HubSpot, Apollo, Python, SQL
- **Page:** https://agentops.careers/jobs/gtm-engineer-riverside-insights-2/
- **Apply:** https://www.theladders.com/job/gtm-engineer-growth-gorgias-toronto-on_89509134

## In short (AI summary of the posting)

Gorgias is hiring a GTM Engineer to build and run AI agents and automations for its Sales, Marketing, Customer Success and Partnerships teams on its Cortex context layer. The work covers taking manual GTM workflows to reviewed agents, tuning prompts, debugging across tools such as Cargo and HubSpot, and integrating agents via APIs. Requires 3+ years in technical GTM, RevOps or growth engineering, hands-on LLM application experience, and SQL plus Python or JavaScript.

## Description

[![Gorgias](https://s3.amazonaws.com/company-photo.theladders.com/44551/5c36c835-5466-48d1-9df3-7d37ca7e481c.jpg)](https://www.theladders.com/company/gorgias-jobs)

# GTM Engineer - Growth

[Gorgias](https://www.theladders.com/company/gorgias-jobs) • $90K — $110K \*

[Toronto, ON M3C 0E3](https://www.theladders.com/jobs/toronto-on-jobs) In-Person

Business Services

Less than 5 years of experience

3 days ago

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## Job Overview by Ladders

Qualifications

- 3+ years in a technical GTM, RevOps, or growth engineering role with demonstrable production automations.
- Hands-on experience with LLM applications, including prompt design and output quality review.
- Solid skills in SQL and Python or JavaScript, with REST API familiarity.
- Experience with outbound or engagement tools like Cargo, Customer.io, or similar.
- Familiarity with modern data stacks such as BigQuery, dbt, or Segment is a plus.
- Ownership mindset: ability to take workflows from concept to live agent and proactively address issues.
- Fluent in English; French is a plus for the Paris team.

Responsibilities

- Build and enhance end-to-end GTM workflows using various tools and repositories.
- Create custom agents and reusable skills on the Cortex agent stack.
- Manage agents for lead and account tasks, including outbound replies and event follow-ups.
- Assess workflow backlogs to determine the best approach (Agent, Automation, Manual) and deliver results.
- Optimize live agents by tuning prompts, analyzing performance data, and documenting edge cases.
- Quickly debug and resolve issues in workflows across multiple GTM tools.
- Integrate agents with systems through APIs and workflows, ensuring centralized credential management.

Benefits

- 5-week vacation plus 2 weeks RTT, adhering to local PTO laws.
- Paid sick leave and parental leave (16 weeks).
- Provision of a MacBook Pro and a personal credit card for lunches.
- Private health insurance coverage.
- Up to €700 for home workstation setup and up to €2000 for learning and wellness support annually.
- Quarterly online company-wide summits and annual offsite retreats.

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## Full Job Description

**About the Team**

GTM Engineers builds the AI product layer for Gorgias's go-to-market teams: AI agents, internal cockpits, and the automations underneath them, all running on one shared context layer (Cortex). We work across Sales, Marketing, Customer Success, and Partnerships. We build and maintain the agents, the business teams own the outputs, and humans review exceptions.

**About the Role**

You'll own the AI agents that run Gorgias's GTM workflows, taking them from manual process to reviewed agent. The goal is to optimize as much GTM work as possible without losing quality. A strong fit ships working agents quickly, debugs a broken workflow in Cargo, HubSpot, or another GTM tool without waiting for help, and cares whether the business actually uses what gets built.

**What You'll Do**

- Navigate between our context layer, our app and service repositories, MCPs, and our automation tools to build and improve end-to-end GTM workflows.
- Build custom agents and reusable agent skills on our agent stack (Cortex) , and on custom builds when the stack can't do the job.
- Build and maintain agents for lead and account work: outbound reply handling, audience and call-list building, enrichment, event follow-up, and referral routing.
- Map the Sales and Marketing workflow backlog, decide Agent vs. Automation vs. Manual for each workflow, and deliver the chosen opti