# GTM Operations, Agent Development at Sierra

- **Company:** Sierra
- **Location:** San Francisco, CA
- **Employment type:** Full-time
- **Salary:** $210–255k
- **Category:** RevOps AI
- **Seniority:** senior
- **Working pattern:** onsite
- **Posted:** 2026-07-21
- **Stack:** Clay, Salesforce
- **Page:** https://agentops.careers/jobs/gtm-operations-agent-development-sierra/
- **Apply:** https://jobs.ashbyhq.com/sierra/85e1d0f9-e0d5-4a82-9b30-fa4372e32872

## In short (AI summary of the posting)

Sierra is hiring a strategy and operations partner for its Agent Development organisation in San Francisco. The role builds the operating cadence for agent deployment — reporting on pipeline, deployment progress and utilisation — defines the playbook for launching and expanding enterprise AI agents, and drives account expansion with account teams. It asks for 5-7 years in consulting, banking, private equity or tech strategy and operations, strong data analysis, and comfort using AI coding tools to build internal tooling.

## Description

ABOUT US

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.


WHAT YOU’LL DO

 - Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization.

 - Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.

 - Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.

 - Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.

 - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions.

 - Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.


WHAT YOU’LL BRING

 - 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.

 - Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.

 - Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.

 - Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.

 - Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.

 - Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.

 - A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win.


EVEN BETTER...

 - Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions.

 - Previous 0-1 operating experience at a growth stage technology company.


OUR VALUES

 - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build t