RevOps Specialist – AI & Proposals

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,400 global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: As the RevOps Specialist – AI & Proposals at Flywire, you’ll own a core part of our go-to-market engine by leading the end-to-end delivery of high-impact, competitive proposals for clients across our global verticals. You’ll also drive the modernization and scaling of our RFP motion using AI, automation, and process innovation. This is your chance to work with cutting edge tools from day 1, shape how Flywire operates, and see your ideas drive immediate impact in a fast-paced collaborative environment where your contributions matter. You’ll gain deep product knowledge, client insights, and business acumen that accelerates your career trajectory. We’re looking for someone who’s excited to transform how we work, with a growth mindset and curiosity about AI and automation. If you thrive in fast-paced environments, want to build something from the ground up, and see this role as the start of something bigger, come join Flywire! What You’ll Do: Own the end-to-end proposal process from RFP receipt through final submission, including coordination with cross-functional stakeholders, authoring responses, and ensuring consistency, quality, and brand alignment Manage the RFP tracker, timelines, and workflows to maintain clear visibility, proactive communication, and on-time delivery across all active proposals and internal SLAs Develop high-quality proposal content by understanding client requirements, crafting compelling win responses, and connecting Flywire’s product capabilities and value propositions to what clients are looking for Champion AI/Automation improvements across the RFP lifecycle; optimize our toolkit (Claude), identify opportunities to scale content and drafting workflows, and continually find ways to reduce manual effort and turnaround times Build and enhance the RFP content library and identify emerging trends and patterns; use these insights to improve our response strategy, strengthen operational efficiency, and share learnings with the broader team Here's what we're looking for: 1-3 years of experience in project coordination/management, business operations, proposal writing, or other client-facing roles Passion and genuine curiosity for leveraging AI/automation to transform how we work; comfort experimenting with tools like Claude to drive workflow optimization and efficiency A “figure it out” mentality with the ability to challenge assumptions and find better ways of working; interest in building something from the ground up Focused project manager with ability to successfully manage multiple deadlines and cross-functional stakeholders; willingness to quickly learn e-procurement platforms Analytical skills and the ability to learn from RFP